Communicate. Your employees and customers want a seamless and intuitive communications experience that fits into how they work – helping them stay in touch on their device of choice as they move throughout their day. Avaya Cloud Office by RingCentral creates a portal for communications, allowing your people to quickly transition to the mode that is exactly right for them at any moment. One click is all it takes to start a call, join a meeting, contribute to a team chat or share content.
Work together. Avaya Cloud Office by RingCentral lets everyone work together with full-feature video conferencing. You can share screens and files with colleagues, as well as chat and message each other. It integrates with your existing conference room systems and can create impactful webinar experiences for large audiences.
Integrate. You rely on a variety of different tools to get your work done every day: desktop apps, workflow automation, and customer relationship management from such vendors as Google, Salesforce, Oracle and your communications, creating a seamless experience that eliminates the need to switch between applications. Simple, intuitive, and fast. It lets you get more done.
Understand. Take the guesswork out of understanding how communications work at your business. Avaya Cloud Office comes complete with an up-to-the-hour advance call management system and analytics. Use the built-in reports or create your own dashboards with over 30 Key Performance Indicators (KPIs). You will understand such metrics as your utilization, missed calls, time to answer, refused calls, meeting frequency, and system Quality of Service.
Migrate. Avaya has made this as simple and painless as possible. You can use your existing handsets and other hardware and deploy a cloud solution in as little as 24 hours. There is even a no-risk, 30-day trial period to ensure satisfaction.
All of this – hosted in our own, private, 24/7/265 manned data center. Meaning, you never need to worry about upgrades. All upgrades are done by us, ensuring your solution is constantly secure and up to date. And because it is hosted in our data center, you can access your communication applications from ANYWHERE on ANY DEVICE, all you need is an internet connection. What’s more? No more surprise phone company price increases or pay for a phone line. You can rely on one steady monthly payment that will save you 30-40%.